The HCA Center for Clinical Advancement, Clinical Education Service Line, is part of our strategic nursing initiative to create an organizational structure (shared services) focused specifically on clinical education. The Clinical Education Service Line,will develop and deploy consistent world-class curriculum, content, and programs across HCA’s 178 acute care facilities nationwide. The strategy of our center shared services implementation focuses on our amazing clinical educators dedicating their time in high value-add, top of skill efforts with our clinicians. To aid in this effort, HCA will leverage size and scale to share clinical education best practices across the enterprise and help make decisions that will positively impact our patient outcomes.
We’re excited to advance and hope you will join us on our mission to support the care and improvement of human life! The Clinical Professional Development Specialty Educator is responsible for enhancing professional practice and the provision of quality patient care in an identified specialty throughout hospitals in their assigned division. The Specialty Educator will have deep subject matter expertise in nursing in his/her professional specialty and will provide evidence-based, quality educational programs and activities that promote professional competency for nursing, inter-professional and non-licensed clinical staff in the identified specialty setting. Orientation/Onboarding The CPDSE actively collaborates and may lead the development of the entire orientation/onboarding process for nursing in the identified specialty. This includes participating or leading the development, coordination, managing, facilitating, conducting, and evaluating on-boarding and orientation programs for nursing and other healthcare personnel in the critical care setting. To meet this expectation includes the following:Provides and assist with orientation/onboarding programs to promote employee retention through the divisionConducts orientation in a manner that facilitates a positive learning environmentPromotes cost effectiveness through implementation of efficient orientation/onboarding practicesRole models organizational and personal commitment to new employee successCollaborates with the Education Coordinator the logistics of orientation to keep all stakeholders informedCollaborates with the Market Director, Clinical Professional Development (MCPD) and facility Clinical Professional Development Educator (CPDE) to adjust the program based on evaluation resultsIncorporates organizational values/culture
Competency Management The CPDSE is responsible to have the expertise in competency assessment in order to participate in the development, coordination, and managing, facilitating, conducting, and evaluating competency in the critical care setting. To meet this expectation includes the following: Interprets and demonstrates competencies to the (ex. critical care, women’s services, surgical services etc.) staffRole models competent practiceIdentifies learning needs of the specialty staff either through on-site review or metricsAssesses practice gaps comparing competencies to actual practice and provides direction to reduce the gaps to practice.Plans educational content with learner engagementCollaborates with the CPDEs, MCPD and Director, Clinical Programs to review outcomes data to evaluate and refine competency management activities for the identified specialty throughout the division.Identifies appropriate resources for problem solving
Education Education is designed to improve professional practice and provision of quality care. To accomplish this goal the CPDSE may participate or leads the design and identification of educational activities to address practice gaps for identified target audiences, which may include licensed and non-licensed healthcare personal in the critical care setting. These activities are developed to achieve specific outcomes related to identified deficits or opportunities for improvement in knowledge, skill and practice. To meet this expectation includes the following: Assesses practice gaps.Identifies learning needs and desired outcomes for area for the identified specialtyIdentifies desired outcomesPlans educational content delivery with learner engagementCollaborates with the clinical education team members which may include the Director, Clinical Programs and Market Director, Clinical Professional Development and/or Clinical Professional Development Educator to evaluate and adjust educational programs based on evaluations and feedbackPromotes safe, quality and compassionate patient care.Aligns educational programs with organization’s policies and proceduresEnsures that educational programs meet regulatory requirements.Incorporates organizational values/culture.Supports new ideas and innovation in educational designIdentifies resources for problem solving.Utilizes current, best evidence to improve (insert specialty) nursing throughout the divisionProvides staff with resources and education to implement changes
Research Evidence-based Practice (EBP)/Quality Improvement (QI) The CPDSE must promote and integrate the EBP in order to continuously improve practice in the critical care setting. In addition, they promote research, EBP, and QI in patient care settings. CPDSEmay conduct, encourage, facilitate, and/or participate in research, EBP, and QI, including dissemination of findings. To meet this expectation includes the following: Works with others to identify problems and solutions and collaboratively create the change strategyAssists and may lead in the implementation of change strategiesEmbraces meaningful change and fosters acceptance, adoption and action toward change in othersIdentifies appropriate evidence to guide practice decisionsCreates a supportive environment for nursing research, scientific inquiry, quality improvement and evidenced-base practiceSupports research activities that align with the organizational strategic planDisseminates research findings through educational programs, courses, and other activitiesConsistently maintains and sustain practice changes using principles of implementation scienceExhibits creativity and flexibility through times of change
Collaborative Partnerships The CPDSE collaborates with partners to share experience in planning and decision making to achieve the desired results. Interprofessional collaboration involves multiple healthcare personnel from different professional backgrounds collaborating to deliver the highest quality of care in critical care setting. Works collaborately with interprofessional teams as assignedDemonstrates the ability to utilize evidence-based simulation models to design, implement, evaluate, and standardize educational programs for staff in the use of clinical simulation, debriefing and assessment.Identifies opportunities for collaboration; initiates collaborative efforts, i.e., facility Chief Nursing Officer (CNO), Associate CNO and Nursing DirectorsConsiders and communicates impact of activities on other departments/professions/communityCommunicates professionally using appropriate methodsCollaborates with the Director, Clinical Programs, MDCPD and/or facility CPDE to review outcomes data to evaluate and refine educational activities.Contributes to organizational initiatives/strategic planning as appropriate
Professional Role Development Professional role development involves identification and development of strategies to facilitate a continuous process of maturation through lifelong learning. This type of development allows for role transition, role integration, skill acquisition and mastery as learners advance from novice to expert in their professions and specialties. To meet this expectation includes the following: Participates and provides lifelong learningProvides expertise in identifying professional development needs of individual staff in the specialty settingAssists staff to identify areas for individual growth in current roleDirects staff to career advancement resourcesUtilizes novice to expert continuum when developing staffUnderstands adult educational theory and able to apply to the development of educational programs.Demonstrates an understanding and ability to apply evaluation methodologies, (i.e., Kirkpatrick) into courses and curriculum to refine clinical programs.Contributes insights and feedback for succession planningIdentifies and provides opportunities for skill enhancement and masteryPromotes certification
Quality Monitors the practices or operations with reference to laws, regulations, guidelines, or industry practices to assess compliance, risk, or exposure while communicating key performance indicators for clinical education service line within their division.Ensures that the work of the clinical education team develops educational content to meets the accreditation standards of the Joint Commission, Medicare, Medicaid and similar organizations from an educational perspective.Accountable for delivery of clinical education services and practices that create a patient-centered organization, driven by customer feedback and data. Ensures efficient and effective delivery of quality clinical education content and programs to drive improved clinical metrics.Contributes and works collaboratively with division and facility education team to support hospital wide improvement in meeting core measures, patient safety, and service excellence goals through clinical education.
Service Fosters a Service Excellence culture.Understand nursing unit’s results to identify opportunities to support improvement in internal or external customer satisfaction and/or patient experience.Inspires pride in HCA and organizational outcomes by developing a superior clinical identity and culture-of-excellence which inspires higher expectations for care in the physicians, nurses and other clinicians than externally imposed standards.Promotes consistent positive patient interactions when coaching clinical staff that advance the agenda of unparalleled patient service.Establishes a culture of accountability for effectively managing expenses and delivering cost-effective healthcare in the communities we serve.
Growth Participates in strategic planning and business development within the clinical education area of responsibility that may include technology advances and other opportunities to drive differentiation support the growth agenda.Represents the organization positively within the community; participates in company supported community/patient events and in-services.Supports external relationships which advances the organization’s position within the community to improve the health of communities served.Stays abreast of regulatory changes, emerging technology, and advancements in healthcare delivery.Stays abreast of external factors and opportunities impacting healthcare; to include political, legislative and regulatory changes, emerging technologies, and advancements in healthcare delivery. Understands the competitive landscape. Supports the organization to be positioned strategically to respond to these changing healthcare dynamics and market environments.
Finance Participates with the division education team to contribute to the development of long and short range operational and capital budgets aligned to business objectivesProvides requested data to assist in completing monthly operations; provides information on variances to the Director, Clinical Professional Development and/or Vice President, Clinical Education for action plans to address gapsUnderstands impact on department performance in accordance with established budget. Including the utilization of staffing, supplies, equipment.Participates in the annual budget process providing input into expense forecasts, staffing, supply and equipment needs.Identifies cost reduction opportunities and implements actions to achieve savings.
Additional Responsibilities Adheres to HCA Code of ConductMust remain flexible and available to provide staffing assistance for any/all disaster or emergency situationsMust be flexible to work evenings and nights to meet the educational needs of the cliniciansAssist in providing simulation models in the simulation lab.
Education & Experience: Required: Bachelor’s degree; must be in Nursing if the applicant does not have an Masters Science in Nursing Preferred: Master’s degree in Nursing, Healthcare Administration, Education or other clinical field Required: 3+ years of experience in clinical education; 3+ years’ experience in nursing specialty in an acute care hospital Or equivalent combination of education and/or experience
Licenses, Certifications, & Training: Required: Currently licensed appropriate to education in the state(s) in which he or she practices, in accordance with law and regulation.Preferred: Certification as NPD Practitioner highly preferred Required: Specialty certification as recognized by the American Nurse Credentialing CenterRequired: BLS
Location/Region: New Orleans, LA