To serve Nothing Bundt Cakes guests both in person and over the phone with creative
solutions in a warm and welcoming environment.
Guest Service Representatives will also
perform side work duties for the crafting department, some light cleaning, and some clerical
* Possess a strong sense of teamwork
* Ability to follow instructions * Has integrity
* Takes initiative * Fits the Nothing Bundt Cakes Culture
* Has the ability to work well under pressure
* Outgoing and friendly personality
* Ability to multitask while paying special attention to detail
* Strong sales ability * Genuine care of others needs
* Ability to work with a sense of urgency
Responsibilities may include but are not limited to:
* Abide by all NBC policies and procedures
* Uphold NBC's image and brand * Assist other departments when necessary
* Introduce walk-in guests to our bakery and our products with a guest tour
* Assist guests with walk-in orders while using creative solutions
* Suggest balloon sales, show porcelain items, and up-sell with candles and cards
* Assist phone guests by placing incoming orders
* Give cake presentations while performing quality control tests
* Operate & balance (POS) point of sale with accuracy and efficiency
* Gather guests email addresses * Keep samples available during all hours of operation
* Maintaining a strong knowledge of NBC's products, prices, and promotions
* Keep retail area clean, swept, neatly merchandised,
* Dust all retail surfaces twice per week, including all counter tops, and POS stations
* Duties assigned by crafting department such as fluffing bows and making design pieces.
* Track inventory and commission sales * Starting pay $9.50/hour plus commission, Depending on experience you could start at a higher wage!
The bakery is open Monday - Saturday 9am - 7pm & Sunday 11am - 5pm. Looking for qualified candidates to work various shifts; 10 - 30 hours per week.
Shifts we are hiring for are:
* Monday - Friday: 8:45am - 2 or 4pm, 11am - 4pm, 11am - 7pm, 4pm - 7pm
* Saturday: Various shifts 8:45am - 7pm
* Sunday: 10:45am - 5pm
Location/Region: Clive, IA (50325)