No Experience needed (Customer Service experience is a plus)
Every employee with Stewart Auto Group is absolutely critical to its success.
Stewart Auto Group has been a family-owned and operated business since 1923.
Our rapid growth and fast-paced environment make this an awesome place to work.
Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Come join our team! Benefits
* Medical, Dental, & Vision Plans
* Life Insurance
* Paid Training - Service
* Discounts on products and service
Responsibilities * Answer customer calls and establish follows-up with appointments
* Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
* Provide customers with initial product information & direct them to the appropriate dealership resources
* Present initial options based on customer needs
* Follow up with leads that are not ready to make an appointment or no-show
* Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
* Utilize CRM tracking system daily
Qualifications * At least one previous role based in customer service experience
* Team player attitude
* Prompt and courteous
* Enthusiastic personality
* Must have strong computer skills
* Willing to submit to a pre-employment background check & drug screen
Location/Region: Daly City, CA (94014)