Customer Service Advisor Wanted!!
Creative Acquisitions is a sales and marketing company based in Newark. We have openings for talented customer service advisors with an outgoing personality and a desire to provide the kind of customer service our clients expect. In return for your hard work, we offer an excellent compensation package, so the harder you work, the more you earn.
Qualities We Are Looking for in a Customer Service Advisor
The ideal customer service assistant will be warm, friendly, outgoing, and have a strong desire to please. The right personality is very important for this role, so you will need to be comfortable talking to clients from a range of different businesses and management levels. Strong communication skills are vital, both in person, over the telephone, and via the written word.
Here at Creative Acquisitions, we all work as part of a team, so we are looking for team players who are flexible and willing to try their hand in other areas of the business.
Other desirable attributes include:
· Language skills
· A belief that the customer is always right
· Sales and marketing experience
Customer Service Advisor:
As a Creative Customer Service Advisor, you will be expected to engage with clients via telephone, email, and face-to-face. Your priority will be to resolve client issues in a friendly, helpful manner and inquiries will need to be dealt with as quickly as possible.
Other aspects of the job include:
· Attending client meetings
· Tracking sales
· Updating the customer database
· Upselling where applicable
· Customer retention
· New customer acquisition
· General administrative work
Previous experience in a customer service/sales environment is desirable, but not essential, as all relevant training will be provided to the successful candidate. The right personality and a willingness to learn are more important.
Creative Acquisitions is a new company based in Newark. We conduct successful sales and marketing campaigns on behalf of our clients via focused sales. We take pride in our ability to deliver an outstanding service, we work in a performance-based environment, so our clients pay us for the sales we bring, therefore our sales training is available throughout. If you think you have the right qualities for a demanding role in a fast-paced customer focused environment, fill out a Customer Service Advisor application today. We look forward to hearing from you.
Creative Acquisitions is a face to face Sales and Marketing firm that provides essential resources for fortune 500 companies to help them find, acquire and retain loyal customers. Today we stand as the number one choice for outsource marketing and sales representing some of the most well-known companies in the Office supplies, utilities, nonprofit and telecom industries. Our demand for high performance and growth allows us to continuously break boundaries and provide high quality results for our clients. We have found that the personal and direct approach gets better results than what traditional form of sales and marketing i.e. telemarketing, emails, direct mail, tv commercials billboards and radio cannot. Long lasting loyal customers.
One of Creative’s main goals is to maintain an upbeat work environment because happy working people leads to happy customer experience for our clients. Creative Acquisitions works hard to maintain its cast iron relationships with its clients. We always look to be number one in anything we do and in order to maintain that future, we are looking for people who strive to be number one. Working at Creative acquisitions we aim for perfection to make sure we keep our clients happy.