The primary responsibility of this position is to guide consulting and project delivery with internal clients in the areas of operational and process excellence, change management and/or M&A integration and value capture within the GPMO (Global Project Management Office). The primary goal is to partner with CBRE departments to drive impactful business results that change the top and bottom line.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leverage consulting and overall experience to generate insights that shape GPMO value proposition to enable clientsâ strategic agenda and management dialogue.
Play a lead role structuring, completing and delivering written client presentationsâ âowningâ important presentation sections while actively providing relevant business/functional expertise during internal and client meetings.
Play a lead role structuring and driving work, with clear responsibility for distinct work module(s).
Ability to plan and execute work against the GPMO OCM methodology and accelerators during client engagements and playing an active role developing and documenting new GPMO intellectual capital.
Actively provide relevant business/functional expertise during internal and client meetings, demonstrating creativity, resourcefulness and pragmatism while pursuing improvements towards quality delivery and client outcomes.
Lead GPMOâs overall relationship management with project delivery team during client engagements.
Proactively scan for potential issues and conflicts and seek senior GPMO involvement towards addressing.
Lead thoughtful integration of relevant industry trends, Line of Business and functional knowledge to shape client work, unique insights and practical/actionable recommendations.
Viewed by clients as an emerging expert in relevant Line of Business and at least one functional area (operational process excellence or M&A).
Contribute to reviews and other accounts and pursuits based on Business/Service expertise
Other duties as assigned.
No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan,and supervise assignments of lower level employees.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree in finance, business administration, economics, technology, industrial engineering, organizational psychology or related fields. A minimum of 4-7 years work experience delivering cultural and or strategic change management programs.
Organizational design experience preferred, but not required.
Masterâs degree with real estate or other financial service industry experience and general leadership experience are preferred.
CERTIFICATES and/or LICENSES
Certification in the following disciplines are preferred:
â¢ ProSci / Change Management (Preferred)
â¢ Lean Six Sigma
â¢ Agile Methodology Certification (i.e. CSM)
Independently writes well-structured, concise, and persuasive ('client ready') documents
Develops presentations which include a logical flow and clearly articulates the team's key messages
Facilitates workshops with senior clients to address complex issues and gain buy-in
Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.
Ability to motivate and negotiate effectively with key employees and client groups to take desired action.
Requires intermediate knowledge of financial terms and principles. Calculates intermediate figures such as percentages, discounts, and commissions. Conducts intermediate financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Comprehensive understanding of successful transformational initiatives:
â¢ Organizational Design and Enablement (talent strategies, change management training, etc.)
â¢ Value agenda and business case development
â¢ Operational and Process Excellence
Proficiency in developing change management artifacts / tools in support of strategic objectives (Ability to resource plan, Advanced problem solving).
Implemented a change program based on a methodology like ADKAR for moving a part of work offshore.
Implemented a change program that included a change in job description.
Implemented a training program that resulted in a change in mindset or skillset.
Exposure to integration support for post-acquisition/merger is preferred.
Strong foundational understanding of change management and behavior change approaches.
Demonstrable experience in driving changes in process, culture, behavior and mindset is an asset.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.
Equal Opportunity and Affirmative Action Employer
Women/Minorities/Persons with Disabilities/US Veterans
Location/Region: Dallas, TX