The Mobile Crisis Response Team is responsible for 24/7 mobile emergency responses for youth, and their family, experiencing an emotional, behavioral, and/or mental health crisis in Choices demonstration area. The Mobile Crisis Responder (MCR) will be on-call up to four shifts per week and are not required to be on-site for scheduled shifts. MCRs will operate from a strengths-based perspective, collaborating with Choices crisis management team, clinical leadership, care coordinators and fellow mobile crisis responders. The MCR will work within a culture of crisis prevention, making every effort to ensure youth are effectively stabilized within their home and community whenever possible. The MCR will ensure appropriate follow up with youth and families after a crisis assessment and linkage to supports and services, operating in an enhanced localized crisis response system. The MCR will communicate effectively within a cross-agency crisis response team and contribute to the goals of increased community stabilization. The MCR is highly enthusiastic and mission driven to provide the best service for youth and families.
Responds to crisis referrals promptly during scheduled on-call shifts.
Provides back-up when requested/as available if contacted by Crisis Management Team when not on call.
Adheres to the policies and protocols established by Choices for the management of a 24/7 crisis system.
Communicates effectively with Choices Crisis Team to ensure collaborative efforts and proactive response to issues and concerns.
Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service.
Makes appropriate referrals (face to face, telephone) to other professionals and community resources based upon the needs identified by the child and family through short term case management.
Willingly completes other duties as assigned to advance the mission of Choices.
- Master's degree with clinical license in social work/psychology or other counseling fields preferred. If licensed, must maintain active clinical license per respective professional license board.
- Certified in the Childhood Severity of Psychiatric Illness (CSPI) assessment tool within 14 days of hire.
- Three years of experience working with youth with mental/behavioral health concerns.
- Prior experience with mental health crisis response preferred
- Demonstrated skills in assessment tools and crisis intervention.
- Strong communication and writing skills. Bi-lingual skills (Spanish) a plus.
- Familiarity with Systems of Care values and principles.
- Highly organized, and effectively manages multiple priorities simultaneously.
- Access to reliable transportation. If driving an automobile while on company business, must possess a valid driver’s license in state of residence and auto insurance.
Our fast-paced and supportive environment will offer you a number of benefits – a competitive salary, flexible working arrangements, and opportunities for training and development. Interested in this position? Please apply online at www.choicesteam.org, where you can not only complete our entire application process, but also upload your resume and cover letter. Help us change lives together.
Choices, Inc. is an Equal Opportunity Employer.
About this company
We are a national non-profit organization committed to supporting youth with significant behavioral and emotional challenges in community settings by using evidence-informed methods that build on the strengths of everyone involved.
We partner with families, schools, providers, government agencies, health insurers, and managed-care organizations to build a customized plan of care for a youth and their family. At Choices, we believe that youth and families should receive supports to keep children out of inpatient facilities, foster care, residential facilities, and juvenile detention. Strong families are the key to supporting children with significant behavioral health challenges.
Location/Region: Urbana/Champaign, IL